This is my last post on the book 27 Tough Questions Pastors Ask by Dick Hardy. Again, I higly recommend this book For those of you that are in church work or considering work. Here are some of my favorite quotes from chapter 27.
It is one thing to say "Hi" to folks when they walk in the doors of your church. It is something wholly different to express hospitality to them when they leave.
Guests, in particular, need to know that the church is as real at the end as it is at the beginning.
The last image that guests should have as they leave the church is of the greeter smiling. (My paraphrase) (182)
Create a consistent church hospitality space. (My paraphrase) (183)
Many guests will not come to your church hospitality space the first time they visit.
End of service hospitality for guests is of the highest value.
You want everything you do at the end of the service to connect with what was said from the pulpit and what occured in the service. (184)
In summary, 27 Questions is a great reference guide to anyone wondering about "everything but preaching". This book will definitely stay handy.